Privacy Policy

Last updated on January 01, 2024

1. Introduction

At ArkOne.ai, we are committed to protecting your privacy and ensuring the confidentiality of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform, in compliance with GDPR and CCPA.

2. Information We Collect

We collect the following types of data to provide and improve our services:

Personal Data: Name, email, employer name, job title.
Usage Data: IP address, browser type, interaction data.
Payment Data: Credit card information, transaction details (processed securely by third-party payment providers).
Third-Party Data: Data collected through integrations with LinkedIn, Google, and other third-party services.

3. Purpose of Data Collection

We use your data for the following purposes:

Providing and maintaining our platform.
Improving platform functionality and user experience.
Customer support and communication.
Marketing and personalized content (with consent).
Profiling for personalized recommendations.

4. Data Sharing with Third Parties

We may share your data with third parties such as payment processors, marketing and analytics providers (Google Analytics, Facebook, LinkedIn). Client-sensitive data is not shared after login.

5. User Rights

Users have the right to access, modify, delete, or restrict the processing of their personal data under GDPR and CCPA. To exercise your rights, contact us at support@arkone.ai.

6. Data Retention

We retain your personal data for as long as necessary to provide services or as required by law. Once your account is deactivated, we may retain certain data to comply with legal obligations or resolve disputes.

7. International Data Transfers

Your data may be transferred to and stored in multiple AWS regions outside of your country of residence. We comply with GDPR and CCPA data transfer regulations to ensure data protection across borders.

8. Data Security

We take reasonable measures to protect your data from unauthorized access, including encryption, secure data storage, and access control policies.

9. Children's Privacy

ArkOne.ai is intended for enterprise users and is not directed at individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via our website or email notifications. Continued use of the platform signifies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or your data, please contact us at:
Email: support@arkone.ai
Phone: +91 8097415085